Return Eligibility: We accept returns within 30 days of the purchase date. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

Items Excluded from Returns: Personalized or custom-made items are non-returnable unless they arrive damaged or defective. Additionally, perishable goods and downloadable products cannot be returned.

Return Process: To initiate a return, contact us at contact@yellovebox.in within the specified return period. Please provide your order number and details regarding the reason for the return.

Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or if the item received is defective or damaged. We recommend using a trackable shipping service for return shipments.

Refund Processing: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within [number] days.

Exchanges: If you need to exchange an item for a different size, color, or style, please contact us to arrange an exchange. Exchanges are subject to product availability.

Damaged or Defective Items: In the case of receiving a damaged or defective item, please contact us immediately with photos of the product and packaging. We will replace the item or issue a refund as applicable.

Non-Receipt of Items: If you haven’t received your order within the specified delivery timeframe, please contact us for assistance.

Contact Information: If you have any questions or need further clarification regarding our refund and returns policy, please reach out to us at contact@yellovebox.in.